Some parents say processing error has left them unable to buy food for family as others say they are now facing bank charges
About 500,000 people in the UK expecting child benefit payments did not receive them on Monday, with some parents saying the shortfall left them unable to buy food for their children or facing bank charges.
HM Revenue and Customs (HMRC) apologised after about 30% of child benefit payments scheduled for 3 June did not arrive in claimants’ bank accounts. Late on Monday afternoon, it said those affected would now receive their money on Wednesday morning.
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