‘I was scared’: parents reveal stress of HMRC’s child benefit errors

From incorrect repayment demands to mistaken claims about emigration or non-existent holidays, those caught up in anti-fraud debacle tell their stories

Demands to pay back thousands of pounds in child benefit, claims of emigration after a serious case of sepsis and a complaints unit that is indifferent to the emotional impact of its errors.

Here parents tell of their experiences of being caught up in the HMRC anti-fraud debacle.

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