Errors and delays in tracing accounts at the trusted savings institution have compounded the stress of relatives losing loved ones
“It has been more than a year of hell,” says Kate Constable about the time it took to claim £46,000 in premium bonds belonging to her late mother.
The process was drawn out because National Savings and Investments (NS&I) rules mean anyone claiming a savings pot of more than £5,000 must obtain probate first.
Discover more from Stayupdated.co.uk
Subscribe to get the latest posts sent to your email.
