Worker who mistakenly sent abuse to customer wins unfair dismissal claim

Worker who mistakenly sent abuse to customer wins unfair dismissal claim

Meliesha Jones sacked by Vale Curtains and Blinds after replying ‘he’s a twat’ to customer complaint

A worker who was sacked after calling a customer “a twat” in an email she mistakenly sent to him has won more than £5,000 in an unfair dismissal claim.

Meliesha Jones, who had been a part-time administrator at Vale Curtains and Blinds since 2021, was dealing with a customer complaint with a colleague when she hit the wrong button.

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