Water companies in England and Wales told to pay £158m penalty to customers

October 8, 2024 Leave a Comment

Ofwat says firms must lower bills next year after poor performance on issues such as pollution

Water companies in England and Wales will have to return nearly £158m to customers through lower bills next year after falling further behind on key targets including sewage spills.

The regulator, Ofwat, announced the penalties as part of its annual review of companies’ performance. Performance penalties have totalled more than £430m since 2020.

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